Independent. Trusted. Local.
Resources
Getting help
Use Find a service to find the appropriate public mental health service or access pathway for the person’s location and age. You can call for yourself or for someone else.
Find help during a mental health crisis
FindMH helps locate Victorian public mental health triage, assessment and urgent-response contacts. FindMH is an independent directory; it does not provide clinical care or make referrals. If anyone is in immediate danger, call 000.
What happens when I call mental health triage?
A clinician will ask questions to understand the situation, urgency and the most appropriate next step. Calling does not guarantee admission or a particular service response.
Families and carers
Family, friends, carers and professionals can contact a service for guidance. The service may be limited in what it can share without the person’s consent, but it can listen to information you provide.
Emergency and urgent help
Public mental health services may provide triage, assessment and urgent or crisis response, depending on the service. Use FindMH to locate the appropriate contact. If anyone is in immediate danger, call 000.
Understanding area mental health services and catchments
Victorian public mental health and wellbeing services use geographic and age-based areas, often described as area mental health services or catchments. A suburb can cross a service boundary, so an exact address or current location may sometimes be needed.
Frequently asked questions
Is FindMH a government or health-service website?
No. FindMH is an independent directory.
Does sending a result make a referral?
No. FindMH shares service information and does not make referrals. Contact the service directly.
What is an area mental health service?
It is a public mental health service responsible for eligible people in a defined geographic and age-based area. Current service names vary, but many people still use the term area mental health service.
Do I have to use GPS?
No. GPS is optional; you can always type a suburb or postcode.